Please read our refund and cancellation policy carefully before purchasing any subscription or service on Home Tutor Marketplace.
Home Tutor Marketplace provides a free trial period of 2 months for all new users. After the trial period, users may choose to purchase annual subscriptions to continue using premium platform features.
Refund requests are considered only in genuine cases such as duplicate payments, technical payment failures, or accidental transactions verified by our support team.
Subscription fees once successfully activated are generally non-refundable. Any services already used on the platform may not qualify for refunds.
Users may choose to discontinue using the platform at any time. However, cancellation of subscription does not automatically guarantee a refund.
In case payment amount is deducted but subscription activation fails, users should contact support immediately. Verified failed transactions will be processed for refund or service activation accordingly.
Approved refunds are usually processed within 7 to 10 business days depending on the payment method and banking system.
For refund-related concerns, users can
raise a support ticket through the
Contact Us page or email us directly at:
info@hometutormarketplace.com
Home Tutor Marketplace reserves the right to modify or update this Refund Policy at any time without prior notice.